Myntra.com — product delivery delayed beyond deadline or promised date

Address:	Hyderabad, Andhra Pradesh, 500028
Website:	Myntra.com

I have order men's court borough mid shoe with size 11 and 1 quantity costing me around rs.3955.06 on 30.07.2018.
The order number for the above transaction is[protected]-2849403.
The item is promised to be delivered at my address on 05/08/2018 but the same is not delivered so far and the information regarding the same is not provided by the company.

I have contacted the customer care through chat on 08/08/2018 to resolve the issue but there was no help from them. I will enclose the chat for your reference.

Besides i also contacted through customer care but the responses were of no purpose. The reason for delay is unknown and the exact date of delivery is also not mentioned in the call.

Besides the executive responded that i have to wait till the same is delivered.

After being so clueless about my product i have to explain my situation to your good selves for resolving the same.

Please do the needful in the regard.