Myntra.com — product not delivered - amount paid

NiveditaMohanty

from Hyderabad, Telangana

Website:

Myntra.com

Hi, I have not received my order from Myntra, but the status is showing it is delivered. Upon several complaints to customer care there is no action taken from Myntra. It's 7 days now we have been waiting for the delivery. Based on the feedback from customer care that there is signature from the customer - it seems the delivery boy did a false signature to update the status as delivered.

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Myntra.com customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by NiveditaMohanty There is no update from Myntra.com on this issue. Two items ordered - but they delivered only one on 23rd Dec. The other item showing delivered on 3rd Jan, which is not delivered to us. Customer care response is not helpful. On 3rd Jan, after receiving the message as item delivered, I called up the delivery boy number ( MGR Enterprises_7 - Arjun [protected]) given by Myntra, the assigned delivery boy told he was off on 3rd Jan and he has given the item to other delivery boy to deliver. We have raised several times with costumer care several times, but all effort in vain, neither we got the item nor we got the refund. Myntra like big brand are so poor in handling this kind of issues is very disgusting.