Myntra.com — product not delivered, but myntra tracking says it's delivered

Address:	Bangalore, Karnataka, 560037
Website:	www.myntra.com

I ordered a jacket on myntra with order no:[protected]-8660903 and it was not delivered to me. But showing on myntra site tracking as product delivered. I complaint about it to myntra and asked them for the proof of delivery. What they sent me back is someone has written "a" on the sign receipt. I said its not delivered to me and they said give us 5 days and we resolve the problem. Its been 10 days and i dont have resolution even after calling and reminding them everyday about the issue. Every time they say give us 24 hrs more and nothing happens. No refund or new shipment from myntra. Please file a complaint against myntra