Myntra.com — product not getting exchanged

Address:560002
Website:Myntra.com

I got a wrong product for my order number
[protected]-2351903
I had placed a return request on 4th of january 2019 as soon as i got the product and after frequent calling and complaining about my issues, i finqlly got an email on 17th of jan mentioning that my return request has been aproved and i have the permission to exchange it.
But today when the delivery boy came for the exchange with the product, he denied to take it back.
I have been trying repeatedly and suffering a lot because of this wrong product received.
I would really like some help from your side
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Myntra.com customer support has been notified about the posted complaint.
Jan 22, 2019
Updated by Pratikshyaaa
Despite of regular complains, I am still getting no result.
I would really like some intervension from your side
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    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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