Myntra.com — Product not returned and neither refund

Address:

Myntra india

Purchased a jacket from myntra in april’23
- requested if the jacket can be exchanged for a different size. I was advised that jacket can be picked up and team will check and confirm.

Myntra team confirmed that jacket cannot be replaced thus they will send my original jacket back. Since then i have followed numerous times but i have not received my jacket work 3k or a refund.

Initially cust support team responded but henceforth there is no response on multiple follow ups and i am at a loss of jacket and my money.

Really pathetic service and literally cheating.

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