Order ID # 1197761 [protected]
I purchased this product form myntra. The product description mentioned this product can be exchanged or returned within 30 days. After receiving the product the product had a different colour which which myntra said will vary form the colour on the website. I placed a request to return the product as the size was too small and I wasn't able to exchange the product as myntra did not to have the next size available. To my surprise the myntra guy refused to collect the order as he demanded the product should match the colour on the website, this is after myntra says they will send the a colour that will vary. After calling myntra the myntra executive said the product is non returnable even when it is clearly written on the the website that this very product has an easy 30 days return and exchange.
I was very upset and rightly so I could not believe that i was cheated by myntra and lied at my face by myntra executives that the product cannot be returned even when myntra has clearly written that the product is returnable.
I would like myntra to take the product back and refund my money as they have mentioned on their website that the product is returnable as that is why I bought the product in the first place, if not I would not purchase any product. Was this information helpful? | 
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