Myntra.com — product quality check failed!?

So I ordered a jeans on 13th September and it was delivered early but due to fitting issues I requested a return on the very next day. The pick up was scheduled on 16th but somehow the pick up person managed to go to wrong address so on the next day that is 17th the pick up guy came and took the item. Now on this very day I receive a message saying that my return request has been put on hold. I call up the CUSTOMER CARE and they informed me that the tags were missing. My question is why would I remove the price tag if I had to return it? Am I an ###? I clearly remember that no tags or anything were altered with. I have returned products before this also to other e-commerce sites but never have I faced this! I don't know anything I want my money back! Don't do this to customers!