Myntra.com — product return issue

Address:	Bangalore, Karnataka, 560001
Website:	myntra.com

Order no.[protected]-5701401 was rejected and return applied for. Appointment was fixed up but no one turned up, since then calling on customer care no. And get in turn a lollipop saying, problem will be resolved in 48 hrs. Sofar no action no pick up and almost a week has lapsed. No one is bother to resolve. Return policy timing is also near to expiry.

What to do? Please advise should i forget this money as charity in favour of myntra?