[Resolved]  Myntra.com — Product Return Reject

Address:

Bangaluru

I ordered a product on 17.03.22 and raised the return request on the same day as I didn't like the product fit for myself (RETURN ID [protected]). The product was supposed to be picked up by 29th march. On 21.03.22 I received out for pickup message. when I called the E Kart number provided by mantra I was told that the product will be picked up the next day. On 22.03.22 I again tried calling the pick up the number provided to confirm by what time it will be picked up, but no luck as the number was always busy. By afternoon I recieved a message that due to quality issues VectorECommerce rejected my pick up. Nobody even showed up to check the quality of the product (which by the way is still with all tags intact and unused) and they rejected my pickup. My 2400 Rs are stuck with myntra please help. All screenshots are attached. I can provide my call logs and recorded call interactions with pick-up partners if needed confirming the same as all calls get recorded in my phone automatically. This is clearly a case of consumer fraud.