Myntra.com — Rapawalk brown leather shoes

Good morning, I am Mr Suresh Kumar an old and very regular customer with Myntra since last 6-7 years.I am very sorry to inform you that I had recently purchased RAPAWALK shoes on your portal but there was FITTING issues with the shoes, size was okay.I tried to explain the matter to your 6-7 representatives but NO ONE PROVIDED ME WITH THE ASSISTANCE, solution, they had same strep type replies.Now exchange duration is over, but I have not used the shoes at all. I was disheartened to see this kind of behaviour from Myntra help centre staff, they even refused to connect my calls to senior officials .
Myntra staff has not responded to any of the complaints queries posted by me till date.