Myntra.com — rayban / duplicate product

It is to inform you that i ordered rayban sunglasses which was delivered to me on 02/01/2019. As i was out of town that time so someone else received this product on my behalf. I came on 10/01/2019 when i saw the product it was not the same which i ordered and also looks duplicate. So as u have the information that i paid a lot on this product so i can’t compromise.
I also spoke with your customer care they told me that we can change this only in 7 days as per their policy but i told u earlier that product looks like fake and also not the same which i ordered for. Also it’s not too late.
So it is requested to change this on urgent basis. I[censored] can’t then give me a reply as soon as possible so i can go for any legal process and for that i need your reply in writing. So it is requested to give reply soon.
I attached two pictures 1. The product which i received
2. The product which i ordered for
So it will also easy for you to compare
Thanking you
+2 photos
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9797
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information