Myntra.com — received a completely different product

Address:Kolkata, West Bengal
Website:Myntra

I ordered an anouk navy blue kurta palazzo rs 1233 on 25th december 2018
The product was delivered to me on 1st jan 2019 but the product that i received was completely different i received a mustard yellow top from the brand sassafaras of rs 999 (Product code[protected] ssfsshrt[protected]
At first i requested for an exchange
The guy who came for exchange refused to accept the product stating that it does not match the image of ordrered product and told me to ask for a refund
Now when i logged in to my account it isnt showing any return item option
I am really dissapointed with myntra i need an refund or exchange as soon as possible
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9797
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information