Myntra.com — received a wrong brand and return request declined!

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	Myntra.com

I placed an order on 21 dec 2017, which i received in 27 dec 2017. On the same day i requested for return since i received a wrong brand. So, the return no.[protected] expected to be picked up by 06 jan 2018. Since i didn't receive any notification on 6 jan 2018, i had to call customer support where myntra champions were so busy to attend the calls. Finally after conveying my problem i was told that within three working days return pickup will be done. On 14jan2018 attempt was made for return pickup when i was not available at home, so the pick up guy asked me when can he come. I asked him to come on 15th, he denied since it is holiday. So upon mutual agreement that on 16th by 13:30 pickup will be made call was ended. On 16th after several calls from my side to the pickup guy, there was no response. I didn't receive any call from anyone and i was notified that the return was declined.