Myntra.com — Received a wrong product - please don't purchase anything from myntra | |||||
I received my order[protected] a roadster navy blue hooded sweatshirt inspite of wrangler black sweatshirt of worth Rs 1694 First of all I received my order on 27th Oct and when I received this wrong product which is the "roadster navy blue hooded sweatshirt "i request return same day but when courier person ask me to request a return of wrong product has to be done from Myntra helpline itself . I reached to Myntra helpline when I registered a complaint over there . I got to know that you have to wait till 4th Nov for this return request process and the same day I have been ask for 4th Nov as resolution time but what happen is you guys told me on 4th Nov, " sir we are checking with our warehouse team you have to wait for 24hrs . Now what happen when I called to get update on 6th Nov because you guys thinks once customer get a wrong product they have to chase you because it's him who is suffering right now then I called on 8th Nov as usual because it's me whose valuable money is on stake as the product which I received in spite of what I supposed to receive is way less then the worth of product I ordered..what response I get from Mr Muhammad is "sir please wait for end of the day" And on 10th nov I got most awaiting mail as sorry sir we have confirmed from quality check team we have shipped a correct product . What myntra support team is doing asking for quality check team whether u send wrong product . Tell me a order bag containing a T-shirt which is correct and the other product is wrong how can you say that they had confirmed that they have sent correct product. Just tell me one thing i[censored] asked a person whose work is to check whether right product must be sent to consumer or not ... Hey did u send some roadster sweatshirt rather than wrangler sweatshirt Tell me what you expecting from them yes we did sent wrong product you guys will then honour him/them with incentive's. .. We consumers are not fool now suggest me what step should I take of this well doing with me. I have this option and lastly the most likely one where i will surely get a justice to file a complaint against myntra in consumer court. You people think we are fool let me tell you I will cancel all my product which I had purchased from your f... App and will share this incident and will try to spread this wrong doing with me I know this won't trouble you whether I m posting here and will definitely going to sue you in court. Gaurav Was this information helpful? | |||||
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