Myntra.com — Received damaged items and service providers closed my return window

@myntra

I ordered 5 jewellery accesories worth Rs 4000 and 4 of them were completely damaged and unusable on arrival. I placed return request the next day and the same was accepted by the seller. However, 2 days later, the pickup agent refused to pickup the damaged item and rejected the return. Since then, I have been chasing Myntra over the last 2 weeks for return, however they keep telling my query will be resolved in 24 hours and now they are saying the return window is over. Completely unexpected & absolutely shocking from Myntra.
Order ID # 118988111443931894801
Complaint ID # IN[protected]
@MyntraSupport If you could have the courtesy to respond.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9798
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information