Myntra.com — received wrong product and now they are not taking retuns only taking time for investigation and not returning my money

Website:

myntra.com

Hello,
I have Complain and awareness about Myntra, headquartered in Bengaluru, Karnataka.
I have placed on Order on 22nd Dec 2018 of 3 Items Total Value was Rs.2749.

Item 1 - United Colors Of Bentoon White Shirt Rs.825.67 (Recevied on 29th Dec 2018 Wrong Product )
Item 2 - Fort Collins Blue Bomber Rs.1407.24 (Recevied on 28th Dec 2018 All perfect No issue)
Item 3 - Ether Maroon & White Striped Pullover T-shirt Rs.515.66 (Recevied on 29th Dec 2018 Wrong Product )

Item 1 & Item 3 received Roadstar V- neck T-shirt totally Wrong Product. On 29th within 10 minutes i have palced an returns and i was not aware that if it's a wrong product i have to contact myntra and ask them to approved it . On 30th Dec 2018 when an executive came for pickup i came to know about approval and it was the same guy who delivered the product.

30th Dec was Sunday i tried entire evening till late night but Myntra customer service was on Busy line i understand they don't work on Sunday. 31st Dec i called them in the Morning 9 am and got a ring and while waiting for 15 mintues i got connected to an executive and they inform me they are raising complian and i have to wait for maximum 72 hours. I waited for 36 Hours but no email or message from myntra. I called them and spoke with some other person and i have to explian my compain again from the stratch.

I asked exectuvie to connect me to the managers but i feel the person he connected me was not an manager, Anyway i Spoke with Deepak Kumar and he told me i have to wait fro 4th Jan 2019 Maximum and the issue will get resolve but again no answer and till now i am waiting to get the problem resolve and get my money back.

Being a Big business Myntra they does not Value customer time & Money and Yesterday i thought they will won't give my money because calling them means waisting of couple hours on Phone and they will just ask question and take the complian again. I got cheated By Myntra.

I Aware to Every consumer check your packet before agents Leave because if you get wrong product it will be Hard to get approval and Money back. Myntra does not bother to call you and ask you if my problem resolved.

I called them again on Yesterday and again waited for 20 min on Line to get connected and once get connected there was a new guy and he started asking the same question.

It's an Small Amount of money they are cheating but if i calculate with 1 lakh people means it will be Huge amount.

BEWARE OF MYNTRA GUYS BEFORE DO ANY PURCHASE . I GOT CHEATED BY THEM.
THANK YOU MYNTRA YOU GUY ARE AWESOME AND IT A NICE WAY TO GET THE MONEY OF YOUR CUSTOMER.

I WANT MY MONEY BACK.