Myntra.com — refund denied for dirty products sent

Address:	560103
Website:	www.myntra.com

Bangalore, march 2020, i ordered 6 pairs of shoes, size 6. But it didnt fit in properly, so i ordered size 7 for 2 pairs, and raised return for 4. From return, 2 shoes reshipped to me, saying they did nt meet the return criteria as they are used. I received the shoes in the morning, checked them, placed return, and it was picked up in afternoon same day. When did i get the time to use the items that too which dont fit me. The exchanged shoes that came, also did not fit properly plus the white shoe was so dirty. For them the return again was cancelled by myntra even though i mentioned it specifically while raising the return.