Myntra.com — Refund didn't happen

Address:	Bangalore, Karnataka, 560102
Website:	www.myntra.com

I had returned my product on myntra on 10th july 2016. I was informed that a refund of the amount paid would be made withing 7-10 days but it has been more than 10 days and no refund has been received yet. After called the customer support and mailed the complaint at [protected]@myntra.com. I don't get any response from the company. The customer support team is always busy due to heavy call volumes. I don't know how many errors are they doing in their delivery. My return no is: 14816291. Now i cannot rely on myntra for money. They have become a fraud company.