Myntra.com — refund from myntra

Address:	New Delhi, Delhi, 110016
Website:	www.myntra.com

We had ordered from myntra on 30th december 2018, and due to some issues, we had to return our order which was picked up by myntra on 4th january 2019. Order number:[protected]-2894103.
The refund of 2, 499 rupees should have arrived by 14th january but its 18th january today and return have yet not arrived, myntra is not taking any responsibility for the order and blaming the bank. We contacted the bank and even filled the discrepancy form but still, there is no response from either side and myntra have not given any proof that they refunded our amount and neither are they taking responsibility of the same. They have not given any update for the order and trying to escape from the situation. We are attaching the bank statement of previous days for verification as well.