Myntra.com — refund my deducted amount

I bout 2 items from myntra which costs Rs.1766 totally which i paid through net banking . The amount was deducted through my account but order hasnt placed . I tried to contact my bank their contact us feed .. i tried calling them they wouldnt pick up call.. i emailex them after i tried to contact myntra via email. in some sort of help .. but they unable to reach to me. if you can acknowledge my problem that would be a great thing! thanks peace✌.