Myntra.com — refund not credited even after 15 days of return

Address:

A4, Gateway residency, Civil Station, 673020

I have returned a saree from mirchi fashions costing rs. 838.95 which was purchased on 9 aug 2019. The return was picked up on 29 aug 2019 and the refund was initiated on 30 aug 2019. However, i have not received any refund money in my account as yet. It has been 14 days and i have been continuously calling the customer care officials. But they keep disconnecting the call when asked for proof of refund money transfer. Please resolve this issue at the earleist.
Thanks,
Sneha