Myntra.com — Refund not initiated. Myntra will literally loot you

I ordered 3 items from myntra on 30th September which I eventually had to cancel due to duplicate orders. When I asked for refund, myntra said it takes 7 days for the refund to reflect on your account and asked me to wait. Now its been more than 7 days and here I am still waiting for my refund. When I called their customer service regarding refund related issues on 9yh and 10th Oct, their employees named Zaheer and Saanchvi told me myntra has already initiate day refund and that they can't do anything about it. They were very rude to me and literally repeated th same thing for 5 long minutes and at the end hung up the phone without even registering my complaint. This is insane. I can't expect such low service from a brand like myntra. Worst service ever. Gonna register complaint on every forum to spread the awareness.