Myntra.com — Refund not processed even after 22 days of Cancellation and Calling customer care 7-8 times

This mail is with respect to the order that i have placed with you Order ID # 1246217 [protected] using Credit Card.

I have cancelled two items in this order on 11th sept 2023 (Tommy Hilfiger shirt and trouser) but haven't received the refund yet.

I have called the customer care 8-10 times and registered a number of cases with you but everytime the case has been marked as resolved without actually doing anything at all.

Case I'd
IN[protected]
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Even after 22 days I am not provided with the bank reference number that I asked for multiple times, they are just creating the case every time and closing them without any resolution or update to me .

I request you to please resolve this case without any further delay