Myntra.com — Refund not received

Address:	New Delhi, Delhi, 110075
Website:	Myntra.com

I have returned 2 of the items under Order No: 94980756. Myntra updates say that refunds have been successfully processed at their end on Oct 15 and Oct 17 but now after more than 10 business days the refund is not credited into my bank a/c. Every time I follow up on this, I get the reply that they have processed the refunds. I have shared my bank statement screenshot too twice to validate that I have not yet received the refunds. This really disappoints me as I have been a proactive customer at myntra. Request you to kindly look into this as such carelessness would lead to nothing but losing out your customers and the word of mouth leads to a major further customer loss.