Myntra.com — Refund not yet credited to my account

Its been almost 10 days the refund has been processed and the money has not yet been credited to my account ! While complaining it in the app it’s showing that the amount is processed from our side please call the bank ! There is no further response from the bank side also thats why i am filing a complaint. All the details are attached.
The details pf the products.
Two products with the amount of Rs 599 and Rs 629