Myntra.com — refund processed but not credited

Address:	Indore, Madhya Pradesh, 452001
Website:	Myntra

This is so unfortunate that despite of being a premium customer of both i am facing issues with merchant as well as with bank


There was refund of the returned items that was suppose to be processed back to my corp bank account

As per the merchant the refund has been processed back on 05th oct but the same has still not been credited to my corp bank account
I checked with bank account and they claim that bank as not received any refund request

Since both the parties are involved i would request an urgent action on same and have the same resolved at the earliest

Pfb the refund details for merchant as well as for bank along with transaction reference number

Amount - rs. - 999 - bank reference number is - 268763
Amount - rs. - 999 - bank reference number is - 268763
Amount - rs. - 788.88 - bank reference number is - 268763

Regards
Srishti raj
Mobile no. [protected]