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Myntra.com — Regarding decline of Refund

I have ordered a product from Myntra app with order Id[protected]-7903501. As the product was as per expections, so I create a return and product picked up on 10th Feb 2022 through xpressbees logistics.
The product was in transit from 10th Feb 2022 to 10th march 2022, one complete month.
I confirm that I have shipped the product which I received with all tags intact.
As this can be logistics fault, still they declined the refund
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