Myntra.com — request request get declined for no reason

ssoha91

Address:

700014

I got a product on 20th sept and raised a return request on 23rd sept. From 4th oct to 7th oct everyday i got pick up message but the product was not picked up and today on 8th oct i checked that the status is "declined for pick up" in the app. So i called customer care and according to them due some "30 days return policy" the status is declined while i have raised the return request within 3days and after 10days i got pick up message and the pick up is delayed by 4 days (These 14days is not my concern), so it's only 18days from the day when the product was delivered.

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Comments

Debtanu Roy

from Kolkata, West Bengal

2 products were ordered on 28th September. One product was delivered on 4th October. Other one hasn't delivered yet. But the website is showing both the products have been delivered. Order ID is[protected]-3051603. Undelivered product is a HRX active t-shirt.

Sadhna Joshi

from Jaipur, Rajasthan

I received Intex fitrist today when I opened the box it did not contain any warranty card and user manual ..when I tried to switch it on it did not start even after charging full.kindly look into the matter and at least get it repaired i[censored] people are not returning it.