Myntra.com — response and refund

Address:	Nashik, Maharashtra, 422401
Website:	Myntra.com

Hello.. During eors i purchased few things from myntra. Then i return few of the items with various problems and asked for the payment refund in my bank account. Now its been almost 45 days since i have returned the product but have not received the amount yet.. On calling customer service thy are asking me to contact the bank for the refund as they say that they have initiated the refund.. My concern is that when i have done the payment to myntra then why i should contact someone else.. And they are providing me a fake link too to contact the bank. Its doesn't accepts few details when trying to enter. And this the second time i am facing this problem, and in the previous one issue also i did not get my payment refund. But this time i am very serious about my problem and thinking of taking it to the next level if i don't get any satisfactory answer from your side. I am such a loyal customer to you and you are showing your loyalty like this.. This is seriously not accepted again and again from such a renowned company like you.. I hope i'll get my problem solved asap.. Thank you