[Resolved]  Myntra.com — return and refund policy in myntra

Address:	560076
Website:	www.myntra.com

I have ordered 3 products from myntra and got the delivery on 6th July. One of the 3 doesn't fit me well so i raised refund request on the same day and got the expect pick up date as 16th July. Waited for the mentioned date, no one came for the pick the product. After that i got one message from Myntra on 18th July that today they supposed to pick the product, no one came to pick the product not even contacted me so i dialed the number mentioned in the message but the pick up guy disconnected the call. After this for 5/6 days i got the pick up messages from myntra but no one contacted me for the pick up. After these frustrating messages i called to the customer care and raised a complaint and they assured me with in 3 business days it will be resolved.(Incident:[protected]. Today is 26th July and same message i got and finally got one call from the pick up guy but he told that he is somewhere else not on my mentioned address as in Myntra and told me that he will come tomorrow. From 6th to 26th July i made bunch of calls to Myntra customer care but still my issue has not been resolved. I am experiencing a very bad customer and it is very frustrating. It is not like i am worrying about refund of my money but i am very sad for the customer service by Myntra.

I have attached some screenshots for reference.