Myntra.com — Return is declined although 30 days return is available

Address:

44, Pushpak Nagar, Adhartal

Ordered a fossil watch Order ID # 1179210 [protected] and I am not happy with the product, its quality and also the package was already open from inside when I received the parcel. I had raised a return request and it got cancel, although while buying It is clearly mentioned 30 days return is possible. I had contacted customer care 3 times and they says they cannot help me and I have to contact brand, brand says they cannot help me since I bought this watch from Myntra. This is clearly violation of myntra policies. I want the complete refund of my money and this watch to be returned.