Myntra.com — return issue not resolved

Website:

www.myntra.com

Hi Team,

I am having a return-related issue. As per you, the issue was supposed to be resolved by 3/07/2018, and it's 7/07/2018 today and still no response. Moreover, I am not able to contact you over the phone as the recorded voice for your customer care number says that ALL your 'Champions' are busy and this has been happening for 3-4 days now. If you are not able to afford a bigger team, why do you even portray yourself as one of the biggest shopping platforms. I have been a regular customer but now I'm seriously fed up of your absolutely pathetic services.