Myntra.com — return of a jeans

Website:

www.myntra.com

I had put a request for return of a jeans, on which they kept on sending me the dates for it's pick-up, i tried calling the executive contact no which they had provided, but their executive name-Sumit Mishra didn't picked it up, after which i dropped a mail to them and after that i called on their Customer care no, Their Executive named- Akshay Kumar answered it and assured that it will be picked within 2-3 working days, and provided the contact details of another executive of theirs which was i wrong no, because of which i was unable to contact their executive, Then again the product was unpicked and again i called on their customer care no which was answered by Mr. Pawan he again assured it will be picked within 24 hours which was again unpicked, i again called and complained regarding the same which was answered by Mr. Shubham he assured the same as before, after that again i spoke to Mr Rahul from their customer care team he assured me the same. The executives appointed by Myntra make false promises again and again and they have no sense of responsibility against customer service. I would request everyone do not waste your time & money on shopping with myntra, they provide very bad customer service.