Myntra.com — Return of an item ordered

Address:	New Delhi, Delhi, 110008
Website:	Myntra.com

Im so highly disappointed with the services of myntra. With such high and strong competition around, it is unacceptable to face issues from a reputed shopping site like myntra. I ordered a benetton shirt from myntra (Order no:[protected] on 15 sept. Requested for a return on 16th sept (Return no:[protected], however the item wasnt picked up till 24th sept so i requested for a return twice after that on 24th sept (Order no:[protected] and on 30th (Order no[protected]. So after three return requests and numerous calls to customer care, the item was picked up after 16 days and i received a message that the refunded amount has been credited into my myntra wallet. However the balance in my phonepe wallet was nil. So, after three calls to customer care regarding the refundable amount, my wallet still shows the balance as nil. Its highly disappointing and the services of the site seem to have highly declined. Would never prefer shopping again from the site.