Myntra.com — Return picked - still no refund

This email is regarding order ID - 1200499 [protected] for Adidas shoes

Name - Saakshi Satija
Registered Mobile Number - [protected]
Order Amount - Rs.5, 299

The order was delivered on 2 April 2022, and picked up for return on 4th April 2022.

After filing for return on the app, as per the procedure, a delivery guy from Myntra came and picked up the shoes.

Despite that, I kept getting messages everyday and a delivery guy from Myntra kept coming to pick up the shoes.

Grievance was reported on 6th April 2022, however the same was closed without any follow up or consultation with me. The same amounts to unethical and deficient services.

Currently, i dont have the shoes and the refund also has not been initiated. Kindly look into the matter ASAP.