Myntra.com — Return policy

Address:

Bangalore, Karnataka

I had ordered a sattika brand saree from myntra.The saree delivered was without any tags and also I was unhappy with the quality of the product and hence filed for the return of the product. The myntra agent who had come to collect saree said he cannot accept the return since I had disposed off the polythene cover of the saree which had bar code on it. The return policy of myntra says the product intended to be return must be unused and untagged and in the original state which I have absolutely retained. No prior message was intimidated regarding the polythene cover with bar code. The customer care people did not attend my complaint properly and easily told me that I should expect any return amount for the product . This incomplete information is a troublesome for customers. I request the complaint to be attended and investigated upon.