Myntra.com — Return Product - Delivery Person stole item

This happened yesterday, i.e. 5 Jaune 2023. I had left my 2 Myntra return products with the guard downstairs as I had to go to office. The pickup guy took the 2 parcels and another courier that was lying there. He did not check contents, he did not call me, he simply picked up everything he saw and left. He must have later realised he picked up an extra product but he did not call or come to return it.

I called the Myntra customer care to tell them this, requesting them to reach out to their delivery partner or share his number with me. But they simply said they cannot help with this matter.

Please note that a number of people leave parcels downstairs for pickup, or guard takes delivery when someone is not around. The Myntra guy can simply steal anything, and Myntra will not even try to help.

I do not understand why it is difficult to connect with the guy and check once. They simply refused.