Myntra.com — Return rejected due to quality check

Address:

Bangalore

Order ID # 1205243 [protected]
I had bought a Nike shoes to gift to my brother but after he tried shoes size was smaller so i returned it. First of all i called multiple tomes for return pick up. I was not getting any call from delivery agent for pick up and still i was getting email that your pick up is failed though i complained 8 to 10 times after 7 8 days delivery guy picked up the shoe. I have showed him the brand new shoes he checked and approved infront of my eyes after thAt i saw in order tracking that return on hold due to quality check issue. I have never faced such issue with any e commerce website. What if delivery agent has by mistake made it dirty coz it might of fallen or anything . Once i handed over to delivery guy and he has approved it by checking the item then that is not my problem . How come it is possible that the shoes has been picked by delivery guy and marked approved and later on they are telling it has quality check issue. I have called multiple times to customer support but they are not able to Answer my queries and they are marking all queries as resolved. This is cheating and mental harassment to the customer. Their support guys are not at all helpful and not having good communication. Stop cheating with customer. I need refund and i wont take the shoes back.