Myntra.com — Returns

Address:560037
Website:www.myntra.com

We received wrong Kurta from Myntra, hence requested for return. The courier person came but refused to take it and told that the product is not matching with the order. We received wrong product, then how can we give right product while returning? We can return whatever we received. I called customer care and told the situation. They apologized and took details from the product we received and told that they will arrange fresh pickup with new details. This happened 4 times. Every time (1) We call customer care (2) They will take product details (3) Person comes for pickup and refuse to take it. After 4 times, the return request is automatically rejected. Finally, we end up paying money for useless product which we did not order at all. This is the worst service we received in our 12 years of online shopping. Now we realized that we did blunder by opting myntra and we should never buy from Myntra again. Thanks to Myntra for such a wonderful service.

Order No:[protected]
Placed on Sunday, October 02, 2016 / Rs. 330.38 / 1 item
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Myntra.com customer support has been notified about the posted complaint.
Oct 13, 2016
Updated by Seetha Ram Janapala
Ordered below product:
[protected][protected]
AKS Pink & White Floral Print Kurta
Size: S / Qty: 1
Code: 1281399
URL: http://www.myntra.com/kurtas/aks/aks-pink--white-floral-print-kurta/1281399/buy

Received below product:
[protected][protected]
AKS Pink Printed Anarkali Kurta
1) Article ID: AKSSKRTA00000632
2) Bar Code:[protected] / SL0414XXL
3) Size on label: XXL ??????? (How can a person with 'S' size wear 'XXL' ???)
URL: http://www.myntra.com/kurtas/aks/aks-pink-printed-anarkali-kurta/1207996/buy
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