Myntra.com — Sent wrong product, denying refund. FRAUD!!

I have ordered one US Polo XL size boxer from Myntra ([protected]) and they had sent one S size boxer to me. Since it falls under non-returnable category I reached out to Myntra support to create a return request. They created a faulty request ( for 2 items instead of one), so pickup guy denied my return. I have reached out to their support multiple times and customer support resolves the ticket without acting on it ( IN[protected]).

These guys are not refunding my amount, Myntra support desk lies on call. I even raised this request to their escalation manager, after waiting for 3 weeks no update, my ticket was simply marked as resolved.

Contact number:[protected]
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Jun 08, 2021
Updated by rishita gera
adding faulty product image

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information