Myntra.com — Sent wrong products, baffling customer services, delay in return request of Myntra Company

Respected Sir/Ma'am
I had ordered a Kurta Suit with Nehru Jacket and Chudiddar from the Myntra official website. When the order was recieved (dated 4/02/2022) by me (after the payment for the item via cash on delivery), I found that there were two Nehru Jackets and no Silk Kurta in the package. As and when I encountered this I immediately called the customer care of Myntra. The Customer Care personal kept my call on hold for around 7 mins and lastly told me that the concerned department will take my complain under consideration after 8th February 2022, I explained him that I have to attend a wedding ceremony which is on 6th February 2022 and requested him to send the kurta as soon as possible. He could help me but kept on repeating the same words again and again, " You will get further updates on 8th" and ignored my concern.
I have now sent a return of item request to Myntra which the company is delaying from 8th February to 9th February and now its 13th February.
I request you sir/ma'am, please look into this matter and give me justice. Thank You.

My order Id is # 1195327 [protected].
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information