Myntra.com — Sheczzar women black maxi dress

Hi i ordered a product from myntra and received it in bad condition of poor quality n it wos dirty so i placed return for the sme on 3rd of augest but it wos rejected by the pickup boy as he gave a reason that it doesnt pass quality check and after that i raised a complaint and i must say the custmr care servce of myntra ia pathetc they are giving the sme rply im every msg that i have to w8 for 24 hrs to get update after every 24 hr i get the sme rply lyk what is this servce for the prodct which is delvrd wrong frm ur side n u r making ur custmr suffer alot, i made almost 20 calls and every time sme answer mam u have to w8 we apologise for the delay
my complaint is adressed under
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