[Resolved]  Myntra.com — Sketcher shoes

With reference to the above subject, we have ordered "Skechers Women Grey Go Walk 4 Convertible Walking Shoes, Size US8 (UK5)" on 20/04/2023.

The Shoe was returned on 28/04/2023 at 10AM due to the size difference and was updated as return pickup successfully.

The very next day, to our dismay, we received a message saying that the quality check had failed.

Thereafter, we have contacted the customer care help desk several times, but the issue is still not resolved and the refund has not been initiated so far after successful return of the product.

On 22/05/2023, to my surprise, I received a help center feedback stating your query with respect to "Varanga Women Pink Printed Gotta Patti Pure Cotton Kurta with Trouser & Dupatta" was resolved. This product was never ordered by me.

My query is about "Skechers Women Grey Go Walk 4 Convertible Walking Shoes, Size US8 (UK5)"

I therefore request you to initiate the refund process immediately and credit the amount to my payment gateway account.