Myntra.com — steve madden rose gold watch

I had ordered this steve madden watch. When i received the watch i realised that the other 3 dials of the watch were mock. I placed a return for the product and the concerned person took the product from me the very next day and he checked all the price tags right in front of me. I later received a message that the product wasn't accepted in the quality check process and i had to contact the customer care for further details. They told me that the price tag was missing, i also informed them that the product was returned to them as it was and no changes had been made to it. They still didn't help me in any manner. Two days later i received a message that the product will be reshipped to me. I called them again regarding the same and now they're telling me that i will have to go through the return process again. I expected the return process to be very smooth. It is upsetting that even though i'm very loyal with myntra yet they do not consider my issue and help me out with the same. This situation has given me trust issues with online shopping. I don't think i'll ever place an order with myntra hereafter.