Myntra.com — [protected]@home sheer curtains

Address:

781039

Hi...
I have ordered 4 curtains set from myntra.com n the seller was [protected]@home.
Product name was [protected]@home beige sheer set of 2 door curtains...
Set of 2 contains 4 curtains as a whole.. I ordered this on 19 september, 2019.
It's amount was rs.1467..
The problem was that when i received the product i didn't liked its quality. So i decided to return all of the four curtains as i received all curtains in one parcel. The way i got the product, in the same way i packed all the items carefully. But when the courier boy came to get the return parcel on 26 september, he didn't have me back the receipt of the products he has taken back. Also myntra.com sent me message to keep the parcel ready in an unsealed packet. So i didn't packed them in a sealed bag. I was then waiting for my refund and later on i got message from myntra that refund of 2 curtains has been initiated whereas i sent back 4 curtains like the way i got it. They just refunded half money of rs.733.95 by saying that they didn't received another 2. It was shocking for me that what they are saying??!!!
They denied to refund my remaining amount of rs 735 by saying they didn't got the another 2 items..
I was not getting why my money was not being refunded to me when i'm not even having curtains and moreover they were putting their negligence cost on me!!!???
I was not getting who was lying???!!!
That [protected]@home seller or myntra.com!!
Because i escalated the case to higher authorities two times n everytime i was given lame excuse that they didn't got product!! White lie on my face when i sent all the things... Instead of checking their worst product delivery standards n instead of giving priority to their customers n trusting them, they were straight away saying a big no no to me for refund..
They are now behaving like a fraud company or a very small unreputed firm who doesn't care for its reputation or customers but just for the sake of rs734, they are not trusting their customers.
This came to me as a shocking thing for the first time as no other websites in this present era of competition can dare to do such third class fraudsters things!!
I really never had any unpleasant experience with any of the websites online, be it a very small website or a medium reputedly websites.. All other websites initiates refund to their valuable customers even if they r not at wrong part because they respect n trust their customers.
But myntra.com is a con website. The people involved here all are con artists.
They looted my money n not refunding my money when i don't have product either. Product is with them n money too is with them!
How they can exploit you like a goons.
I really request the #consumer complaints.in forum to intervene in this and help me in getting my refund of rs 734 back to me. I am really feeling like as if someone has badly cheated on me.
Please help!!