Myntra.com — sub quality products sold and refund not processed when the same is returned

I ordered two gear duffle backpacks from myntra. On receipt they didn't meet expected quality and i returned them. 15 days have passed since the return and i am yet to receive the refund. I have been chasing after the company for a week and all i get is excuses. Absolutely no action is taken by the company and every time i call they ask for more time to resolve the issue. Highly disappointed and angry with the company and its incompetent teams.

This is the true face of all the shiny advertisements they have. Scamming customers.