Myntra.com — Tag Issue

I have placed order with Myntra online and got the product on 4th Jan 2023 . Product was "All about you" long jacket . I raised the return request on 5th Jan due to size issue. But return was on hold due to price tag issues. I returned the product in same condition in which i received. I received the product without Tag only as didnt keep the product with me more than 24 hrs.
i raised many time return request but it was on hold and declined due to tag issue.
i want to return my product . It is not usable for me.
kindly look into this matter and process my refund