Myntra.com — The exchange person misbehave

Address:	Thane, Maharashtra, 400602
Website:	www.myntra.com

I had an exchange from myntra which arrived on 14/10/2016.
Courier Name:Myntra Logistics
Tracking No.:ML[protected]

The address entered from my end was mistaken as 110 instead of 1105. The delivery person reached my building, and when he asked the security guard he was informed about my right address, since there is no flat number 110, yet he called me and started yelling that I've entered wrong address and was saying "Ek toh phone kar k puch raha hu toh bhi natak hai".

When he arrived at the doorstep, my mother(age 60) was the one who returned the top and then he said khol k dikhao packet which is definitely not our job to do, the item is to be checked by the pickup person. Then he started yelling at her for providing wrong address to which she said, even if it was a wrong flat number you got to know when you came down but he won't stop.

Then I had to encounter him n I had to raise my voice for he was creating a scene outside my house. When I told him give me the parcel, he said "nahi dega jake pickup daal", to which I said I've paid money n I will take it Don't act smart. He further said nahi dega n almost threw away the return pickup I had given him instead of exchange because he said ur address is wrong go put a right one. Sadly, I had to take it from his hand since he was not ready to give it to me.

Such are the nuissance of myntra delivery person. This never happened before ever from myntra and this guy was not even the person myntra had messaged about. He was some other person than the person I was informed about. There is no safety for customers from myntra, and when I reached them the customer care executive only said WE ARE SORRY. Disgusting company and it's employees.