Myntra.com — Tommy hilfiger watch

Address:

Bengaluru, karnataka, india

I ordered a tommy hilfiger watch worth Rupees 14 thousand from myntra. On receiving I found that there is a bit difference in the design of the dial as compare to the actual image of the product. So the same day I requested for a return, another day the courier boy came and refused to accept my return saying i can't receive this, i sm putting your return on hold and you've to talk to customer executives regarding this, if they'll approve then only I'll be able to take this back. From that same day my return was put on hold. Then i am continuously messaging myntra about the update of my issue but the only thing that i am getting in revert is we'll update you in 24 hours or 48 hour's. A week is about to pass hearing the same thing again and again. Then today I called the customer care again and tell him the same thing so he asked me to wait for 2 minutes untill he's checking the update on my account, than the call remains on hold for about 23 min and then without letting me know anything he cut off the call. This is myntra really disappointing and disgusting behaviour from the entire team of myntra. From last 5 days they're just manipulating me and mentally harassing me. We also earn, like you do, our money is not waste of garbage. I am raising my voice again and again you can't just let my 14 thousand waste like this. I am lawyer i will fight till the end. If you don't listen to me I've many more options.