Myntra.com — Two transactions for one order

Two deductions have been made by Myntra on the same day (25th January)

4718 and 4771. The second one(4771) is for purchase and the first one didn’t go through (4718).This amount (4718) has to be refunded by Myntra as the bank (HDFC) has confirmed that it has been credited to Myntra and HDFC cannot cancel it.
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Myntra.com customer support has been notified about the posted complaint.
Feb 21, 2024
Updated by Reshma D'Souza
Two deductions have been made by Myntra on the same day (25th January)

4718 and 4771. The second one(4771) is for purchase and the first one didn’t go through (4718).This amount (4718) has to be refunded by Myntra as the bank (HDFC) has confirmed that it has been credited to Myntra and HDFC cannot cancel it.

Attached pic of the statement

Registered email is [protected]@gmail.com

Ph no is [protected]
 
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